TERMS AND CONDITIONS

  1. These Terms and Conditions (hereinafter referred to as the “Terms”) set forth the rules for using the NEGANTIgardi.lv online store. The Terms apply when a Buyer orders and purchases goods offered by NEGANTIgardi.lv or otherwise uses the services of NEGANTIgardi.lv.
  2. The seller is the limited liability company “Tauri,” registration No. 45403036693, with its registered address at “Tauri,” Ērgļu Municipality, Ērgļu Parish, LV-4840.
  3. A buyer is a natural or legal person who makes a purchase on NEGANTIgardi.lv or uses other NEGANTIgardi.lv services (including subscribing to news updates from the NEGANTIgardi.lv online store via various communication channels). The right to use NEGANTIgardi.lv and make purchases on the site is reserved for natural persons with full legal capacity, i.e., persons who have reached the age of majority and whose legal capacity is not restricted by a court, and legal entities acting through their executive bodies or authorized representatives.
  4. By registering or placing an order, the Buyer confirms that he or she is eligible to shop at NEGANTIgardi.lv.
  5. Upon the Buyer’s placement of an order for goods, these Terms and Conditions become the terms of the purchase agreement between the Buyer and the Seller, constituting a legally binding document for both parties. The contract is deemed concluded when the Buyer places an order for goods on NEGANTIgardi.lv, pays for the goods in accordance with the procedures and deadlines set forth in the Terms and Conditions, and receives confirmation via email from the Seller that the Buyer’s order has been accepted and the payment arrangement has been finalized.
  6. The Buyer is not entitled to order goods from NEGANTIgardi.lv if the Buyer has not read the Terms and Conditions or does not agree to them. If the Buyer does not agree to the Terms or any part thereof, the Buyer is not entitled to order goods from NEGANTIgardi.lv. If the Buyer places an order, it is deemed that the Buyer has read the Terms and fully agrees to them.
  7. The Seller reserves the right to unilaterally amend and supplement the Terms and Conditions. When the Buyer makes a purchase on NEGANTIgardi.lv, the Terms and Conditions in effect at the time the order is placed apply; therefore, the Buyer must review the Terms and Conditions each time they make a purchase.
  8. The Seller assumes no risk or liability and is fully released from any such risk or liability if the Buyer has only partially reviewed the Terms or has not reviewed them at all, even though the Buyer had the opportunity to do so.
  9. Subject to the technical capabilities of the NEGANTIgardi.lv system, the Seller has the right to limit the number of registered Buyers.
  10. The Seller has the right, without prior notice, to restrict the Buyer’s use of NEGANTIgardi.lv services or to cancel the Buyer’s registration if the Buyer uses NEGANTIgardi.lv in violation of the Terms of Service, or attempts to harm the stability or security of NEGANTIgardi.lv.
  11. In the event of significant circumstances, the Seller has the right to temporarily or permanently suspend the operation of NEGANTIgardi.lv without prior notice to the Buyer.

Registration and Processing of Personal Data

  1. In order to use NEGANTIgardi.lv and purchase the items offered on the site, the Buyer must provide the following personal information: first name, last name, email address, delivery address (if the Buyer chooses to have the goods delivered), phone number, and other information necessary for delivery. An authorized representative of a legal entity may choose to provide the information on behalf of the legal entity, specifying the legal entity’s name, registration number, email address, the delivery address (if the Buyer chooses to have the goods delivered), phone number, and other information relevant to the delivery of the goods.
  2. The Buyer is responsible for ensuring that the information provided is accurate, correct, and complete. If the Buyer’s information changes, the Buyer must update it immediately. The Seller shall in no way be liable for any losses incurred by the Buyer or third parties due to the Buyer providing incorrect or incomplete information (or has failed to update or supplement the data).
  3. The buyer has the right to freely change or update their information or cancel their registration at any time, if they have registered.
  4. The personal data provided by the buyer will be processed in accordance with the requirements set forth in the Personal Data Protection Law of the Republic of Latvia and other laws of the Republic of Latvia governing the processing and protection of such data. The Buyer’s personal data is processed by NEGANTIgardi.lv in accordance with its privacy policy. When processing and storing the Buyer’s personal data, the Seller will use organizational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, as well as from any other unlawful processing.
  5. If the Buyer uses the services of the NEGANTIgardi.lv online store, they are deemed to have consented to the processing of their personal data and to have confirmed that all information and personal data provided are accurate and truthful. By registering and agreeing to the Terms, the Buyer grants the Seller, as the data controller, the right to collect, collect, organize, use, and otherwise process any and all personal data that the Buyer provides, directly or indirectly, by visiting NEGANTIgardi.lv and using its services.
  6. The Buyer’s personal data will be used to identify the Buyer, to sell and deliver goods, to issue accounting documents, to refund overpaid amounts, managing debt obligations, fulfilling other obligations arising from the purchase agreement, and enabling the Buyer to use other NEGANTIgardi.lv services.
  7. The Buyer’s personal data will be processed for direct marketing purposes only with the Buyer’s consent. The Buyer’s consent is given by filling out the registration form or the contact form (which can be filled out without registration) and checking the appropriate boxes.
  8. The personal data provided by the Buyer will be used only by the Seller and its partners with whom the Seller collaborates in administering NEGANTIgardi.lv, delivery of goods, and other services related to the placement and fulfillment of the Buyer’s order. The Seller will not disclose the Buyer’s personal data to third parties, except for the Seller’s partners mentioned above in this section, as well as in cases specified by the laws of the Republic of Latvia.
  9. The Seller may use data for statistical purposes that is not directly linked to the Buyer’s identity, i.e., data regarding the purchased goods. Such statistical data will be selected and processed in a manner that does not reveal the Buyer’s identity or other personal data that could be used to identify the individual.
  10. The buyer’s personal data will be stored for no longer than is necessary for the specified purposes of data processing. Personal data provided by the buyer during registration on NEGANTIgardi.lv will be stored in accordance with the NEGANTIgardi.lv Privacy Policy. Data provided when purchasing goods or necessary for the fulfillment of contractual obligations will be stored in accordance with the NEGANTIgardi.lv Privacy Policy. Data necessary for the settlement of debt obligations will be stored until the debt is collected, but for no longer than ten years. Data collected for direct marketing purposes will be stored in accordance with the NEGANTIgardi.lv Privacy Policy. When personal data is no longer needed for processing or the specified retention period expires, it will be securely destroyed in accordance with the NEGANTIgardi.lv Privacy Policy.
  11. By submitting a written request to the Seller in accordance with the NEGANTIgardi.lv Privacy Policy, the Buyer has the right to review the Buyer’s personal data processed by the Seller and the manner in which it is processed, to request the correction of incorrect, incomplete, or inaccurate personal data, to request that the processing of their personal data be suspended (except for storage) if the data is being processed in violation of the law or these Terms and Conditions.

Prices of Goods, Payment Procedures, and Terms

  1. The prices of goods and services in orders placed on NEGANTIgardi.lv are listed in euros and include 21% value-added tax and, in cases specified by law, with 5% value-added tax. Goods are sold to the Buyer at the prices in effect on NEGANTIgardi.lv at the time the order is placed, unless the parties have agreed otherwise.
  2. The price of weighable goods in the order placed is calculated based on the quantity (weight) of the goods specified by the Buyer. The Seller will ensure that the actual weight of the goods corresponds as closely as possible to the weight ordered by the Buyer, but the Seller does not guarantee exact correspondence. The Seller guarantees that the actual weight of the goods will be specified upon receipt of the order.
  3. The buyer pays for the goods either in cash or by payment card upon receipt or delivery of the order.
  4. The Seller has the right to cancel the order by notifying the Buyer.
  5. The Seller has the right, at its discretion, to set a minimum shopping cart amount, i.e., the minimum total amount that must be reached for the Buyer’s order to be fulfilled. The minimum shopping cart total does not include the delivery fee. The Buyer is informed of the applicable minimum purchase amount in these Terms and Conditions.

Order Fulfillment, Receiving, and Delivery

  1. The buyer may choose to pick up the goods at the NEGANTIgardi.lv premises at “Skārņi,” Ērgļu Parish, Ērgļu Municipality, LV-4840, or have them delivered. Goods are delivered only within the territory specified by the Seller (in Riga, Ādaži, Babīte, Baloži, Baltezers, Bukulti, Carnikava, Jūrmala, Ikšķile, Jelgava, Ķekava, Garkalne, Mārupe, Olaine, Ogre, Ozolnieki, Piņķi, Salaspils, or other areas, as separately agreed upon by the Seller and the Buyer). The goods are delivered by the Seller or its authorized representative (courier).
  2. A delivery fee of 5.00 euros applies to the delivery of goods. The delivery fee is fixed.
  3. If the total cost of the products in a single order is at least 60 EUR, there is no delivery charge.
  4. The goods ordered by the Buyer are delivered to the Buyer after the Buyer places the order, on the delivery date selected by the Buyer.
  5. The Seller will make every effort to ensure that the Buyer’s order is fulfilled in full; however, the Seller cannot guarantee this. If, at the time of transfer or delivery, the Seller does not have the ordered goods in stock or does not have them in sufficient quantity, the Seller reserves the right not to deliver the goods or to deliver a smaller quantity.
  6. The Seller shall deliver the goods to the Buyer on the date and within the time frame specified in the order. The Buyer agrees that, in exceptional cases, delivery of the goods may be delayed due to unforeseen circumstances beyond the Seller’s control. In such a case, the Seller will contact the Buyer to coordinate a delivery time.
  7. The Seller shall be exempt from liability for failure to meet the delivery deadline for the goods, if the goods are not delivered to the Buyer or are not delivered on time due to the Buyer’s fault or circumstances attributable to the Buyer.
  8. Upon delivery of the goods, the Buyer, together with the Seller’s representative (courier), shall inspect the condition of the shipment and verify that it matches the order.
  9. If the Buyer notices that the shipment does not contain the correct quantity of goods or that the delivered goods do not match the order, and this is not indicated in the delivery document, the Buyer must notify the Seller of this at the time of receipt or delivery of the goods; otherwise, the order shall be deemed to have been handed over or delivered properly and the goods shall be deemed to conform to the order.

Product Quality Guarantee and Expiration Date

  1. The characteristics of all products sold in the NEGANTIgardi.lv online store are generally specified in the product description for each item. The Seller is responsible for the accuracy of the information regarding the characteristics of the products.
  2. The seller is not liable for any discrepancies between the products listed on NEGANTIgardi.lv—in terms of color, shape, and other characteristics—and the actual size, shape, and color of the products, as the product photos on NEGANTIgardi.lv are for illustrative purposes only.
  3. Products with a specified shelf life are delivered in such a way that the Buyer has a realistic opportunity to use these products before the end of their shelf life.
  4. If the Buyer is not satisfied with the quality of the goods received, any complaints must be submitted in writing and sent to the following email address: info@negantigardi.vdisain.dev, along with a photo of the goods.

Right of Withdrawal. Exchanges and Returns

  1. In accordance with the law, the Buyer may not exercise the right of withdrawal and may not cancel an order for food products, beverages, and other goods intended for immediate household consumption after the deadline specified in these Terms and Conditions.
  2. In certain cases, the buyer may exercise the right of withdrawal and unilaterally cancel the purchase of goods from NEGANTIgardi.lv within 14 calendar days of delivery of the relevant goods. The right of withdrawal does not apply to the goods mentioned in Section 41. The period for exercising the right of withdrawal begins on the day the goods are received. If the Buyer wishes to return the goods at the time of delivery, they must be returned to the Seller’s representative (courier) who delivered them.
  3. The right of withdrawal specified in Paragraph 42 may be exercised only by a Buyer who, in accordance with the provisions of the Consumer Rights Protection Law of the Republic of Latvia, is recognized as a consumer, that is, a natural person who expresses a desire to purchase, purchases, or could purchase or use a good or service for a purpose unrelated to their economic or professional activities.
  4. To exercise the right of withdrawal, the Buyer must send a notice of withdrawal to the email address info@negantigardi.vdisain.dev, specifying the order number under which the item was ordered, the name of the item, and its price. The Buyer is required to return the item within seven (7) days of sending the written notice of withdrawal, provided the item has been received.
  5. The Seller shall refund the price of the goods that the Buyer has returned by exercising the right of withdrawal within seven days of receiving the goods. The Buyer is responsible for the cost of returning the goods to the store (except for goods that do not comply with the terms of the contract). When returning or exchanging goods that are of good quality and conform to the Buyer’s order, the shipping fee will not be refunded to the Buyer.
  6. The buyer is responsible for maintaining the quality of the goods in the event that the right of withdrawal is exercised. The buyer is responsible for any reduction in the value of the goods if the goods have been used in a manner inconsistent with the principle of good faith, including use for purposes other than determining the nature of the goods. The goods must be undamaged, retain their original appearance (labels must not be removed or damaged, protective films must not be torn, etc.), and must be unused. The product must be returned in its original packaging, with the same contents as when it was received, including the user manual and other product accessories. If the item is incomplete, damaged, in disarray, or not properly packaged, the Seller has the right to refuse to accept the item and to withhold a refund of the amount paid by the Buyer for the item.

Information Exchange

  1. The Seller shall send all notifications and otherwise communicate with the Buyer using the email address or phone number provided by the Buyer in the contact form filled out during registration or without registration.
  2. The buyer shall send all notifications and inquiries using the contact information and addresses listed in the “Contacts” section of NEGANTIgardi.lv.

Final Provisions

  1. The relationship between the Buyer and the Seller is governed by these Terms and Conditions, as well as the laws of the Republic of Latvia.
  2. In the event of a loss, the contracting party at fault shall compensate the other contracting party for direct losses in accordance with the laws of the Republic of Latvia.
  3. Disputes are resolved through negotiations. If no agreement can be reached, the dispute is resolved in accordance with the procedures set forth in the laws of the Republic of Latvia.